Jackpot City Casino Ontario review 2025

4.6/5
Over 400+ casino games
License number: OPIG1236392
18
Pluses
  • There are multiple deposit and withdrawal options
  • It is licensed by iGaming Ontario
  • The games offered are from world-class providers
  • Live casino games offered are mobile-friendly and do not lag
  • The demo version is available on Jackpot City Casino
Minuses
  • Withdrawal may take up to 72 hours or longer in some cases
  • Not accessible to players outside Canada without a VPN
  • Only players aged 19 years and above are allowed to play

Jackpot City Casino was first launched in 1998, and it expanded into the Ontario market after the province legalized online gambling in 2022. It has since then evolved from players having to log into their PC to access their favourite games to a mobile-friendly accessibility where players can enjoy their favourite casino catalogue of titles right from their smartphone or tablet. In this Jackpot City Casino review, you will discover its key features and other relevant information.

 

Jackpot City Casino Ontario Overview

General information about Jackpot City Casino Ontario
🏛️ Casino NameJackpot City Casino
🔗 Visit LinkVisit now
🎰 Number of gamesOver 400 games to choose from
💸 % Payout percentage94.77%
⏱️ Payout time1–5 days
🛂 License number OPIG1236392

 

Jackpot City Ontario Gallery

You can enjoy a sleek and easy-to-navigate lobby at Jackpot City casino with top games from seasoned developers. Slots, tables, live dealer, Arcade, bingo, and jackpots are all accessible from the homepage. Jackpot City Casino has something for both new and returning players.

Jackpotcity Registration step 1Jackpot City Casino Homepage

 

Bonuses and Promotions at Jackpot City Ontario

You can get a variety of promotions and loyalty rewards from Jackpot City, under the promotions section in the main menu of their official website. To access the Jackpot City Casino Ontario bonus, simply register and verify your account, and you’ll be able to view the current promotions being offered. Jackpot City Casino currently runs multiple promotions on its official website. Sign up to view the promotions.

 

How to register at Jackpot City Ontario

  • 1

    Visit the Jackpot City Casino official site and click on the Sign up button to get started.

    Jackpotcity Registration step 1
  • 2

    You will need to fill in the following details: preferred username, name, email address, country, residential address, password, and other personal information.

    Jackpot city registration step 2
  • 3

    To continue with the registration, you must be at least 19 years of age. If you are underage, you will not be allowed to proceed with registration.

    Jackpotcity Registration step 3
  • 4

    Once your account is activated, you can proceed to verify your account with a government-approved ID. You will be asked to submit proof of identity for verification.

    Jackpotcity Registration step 4
  • 5

    After you have successfully verified your account, you can enjoy Jackpot City Casino Ontario free spins.

 

Deposits & withdrawals

Jackpot City supports multiple payment options for Ontario players. Deposits and withdrawals are typically processed within three to five business days. Bank transfer and card payment methods usually take between three to five working days, while web wallets take 24 to 48 hours.

MethodMinimum depositTimeMinimum withdrawalTime
Visa10Instant503 – 7 business days
Mastercard10Instant503 – 7 business days
Interac10Instant503 – 7 business days
PaySafeCard10Instant
Instadebit10Instant503 – 7 business days
Flexepin10Instant503 – 7 business days
MuchBetter10Instant5024 – 48 hours

After you place a withdrawal request, it will be marked as pending for 24 hours. And withdrawals can be delayed, as Jackpot City Casino does not pay on weekends.

 

Limits

  • Minimum deposit: The minimum deposit is C$10, and it is required to qualify for bonuses.
  • Minimum bet: players can place as low as C$0.20 on selected slot games. Table games usually begin at C$5
  • Minimum withdrawal: The minimum withdrawable amount is C$50 across payment methods
  • Maximum deposit: The maximum amount players are allowed to deposit daily is not specified.
  • Maximum withdrawal: The maximum amount a regular player is allowed to withdraw is not specified. But VIP or high-tier loyalty players can qualify for a higher limit than regular players.

These limits applied to regular players. As you progress, your limits will be increased.

If you’re a VIP or high-tier loyalty player, you’ll enjoy even more flexibility. As you move up the ranks, your deposit and withdrawal limits increase.

 

Games at Jackpot City Casino

You can access a variety of games on the Jackpot City website. They have slots, table games, live dealer games, video poker/arcade bingo, and multiple jackpots. Each game type is packed with numerous options you can choose from.
TypeNumber of gamesMost popularAverage RTP
Slots400+Thunderstruck II, Immortal Romance, Arctic EnchantressOver 95%
Table (Blackjack, Roulette, Video Poker, Baccarat, and Sic Bo)70+Turbo Multifire Roulette, Blackjack, Classic BlackjackOver 95%
Live Casinos (Blackjack, Roulette, Game Shows, Baccarat, Poker, Sic Bo, Card)70+Live Mega Roulette, Live Baccarat, Live Exclusive BlackjackOver 95%
Video Poker/Arcade25+Golden Hook, Turbo Fortune, TowersOver 95%
Bingo15+Thunder Struck, Golden Tiger, Golden MonkeyOver 95%
Jackpots (Progressives, Rapid Jackpots)70+Candy Combo, Piggy Bonanza, Thunder Riches BuffaloOver 95%

 

Live casino

Jackpot City’s live casino games are suitable for both new and experienced players. The live casino games offered by Jackpot City Casino are a great fit for you if you desire high RTP. The games include:

Type of GameNumber of VariantsMinimum betSoftware Providers
Blackjack30+C$0.20Microgaming, Pragmatic Play, Red Tiger Gaming, and Evolution Gaming
Roulette15+C$0.20Microgaming, Pragmatic Play, and Evolution Gaming
Game Shows6+C$0.20Microgaming, Pragmatic Play, Red Tiger Gaming
Baccarat10+C$0.20On Air Entertainment, Evolution Gaming
Poker1C$0.20Pragmatic Play
Sic Bo1C$0.20Pragmatic Play
Card1C$0.20Evolution Gaming

 

Top 10 most popular casino games

There are over 400+ casino games on Jackpot City casino that you can pick from. Some of the top games I recommend among the numerous casino games available are:

  • Megaways Firepot Extreme
  • Multifire Roulette
  • Thunderstruck II
  • Perfect Strategy Blackjack
  • Immortal Romance
  • Eclipse Blackjack
  • Divine Riches Helios
  • Real Auto Roulette
  • Arctic Enchantress
  • Speed Roulette

These titles are some of the most exciting to play, and they have high RPT. Choose one of these and be sure to get value for your bet.

 

Jackpot City Casino Mobile App

Jackpot City works well on both mobile phones and computer browsers. You can play on your mobile phone browser or download the Jackpot City mobile app on your iPhone or Android device. You can play games, make deposits, and request a withdrawal right from the mobile app. The interface on the mobile app is similar and user-friendly.

If you’re after easy access and don’t want to stress yourself, I’d advise you to log in to your account using your mobile phone browser or desktop browser, and you’ll still enjoy a good experience.

 

Jackpot City Casino RTP

Jackpot City Casino offers players an average Return to Player (RTP) of around 94.7%. Each game type comes with its unique RPT; the range of RPT offered includes:

  • Jackpot City Casino slot games give players an RTP that is between 95% and 97%, which is a fair chance for players to win over time.
  • Their live dealership games tend to have higher RTPs compared to slot games. The RPT ranges from 95% to 98%, which is the best available option for players seeking better odds.
  • Progressive jackpot slots usually have a lower base RTP of about 93% to 95%, as a portion of bets contributes to the growing jackpot prize.

 

Customer Support

Jackpot City Casino Ontario customer support is available around the clock. You can select from the list of available customer support channels to lodge complaints and enquiries. If you encounter any issues, you can use one of the following channels to reach Jackpot City customer support:

Contact TypeDetailsAverage Answering Time
Live Chat24/7 via websiteInstant to a few minutes
Emailinfo@jackpotcity.comWithin 24 hours
Physical AddressCadtree Limited, La Corvee House, Alderney, GY9 3TQN/A
Social NetworksActive on Facebook, X (Twitter), Instagram, and YouTubeResponse times vary

 

Usability, design, and user experience

The Casino has a purple and gold colour display that is eye-catching. Jackpot City Casino Ontario’s website is easy to navigate, and the games offered are well-organized and optimized to load fast, making it easy to find the game you’re looking for. The signing-up process is one of the easiest, and it’s pretty simple; they just need your basic information and proof of identity to get started.

Having tested the site on both mobile phones and desktop browsers, it works well on both devices, and you can switch between devices without encountering any issues. The site is designed for easy navigation for new and regular players.

 

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FAQ. Frequently Asked Questions
  • Is Jackpot City Casino legit in Ontario?

    Jackpot City Ontario casino is entirely legal in Ontario, and it is regulated by iGaming Ontario. It operates under the license number OPIG1236392, issued by iGaming Ontario on June 23, 2022. Cadtree Limited is registered in Alderney at La Corvee House.

  • Is Jackpot City safe?

    Jackpot City Casino is safe. It makes use of high-level security, such as SSL encryption, to ensure that your details are kept secure, and the casino is regulated by iGaming Ontario. Jackpot City Casino is also certified by eCOGRA to confirm game fairness for the sake of players.

  • Does Jackpot City have PayPal?

    Jackpot City Casino does not currently support payment via PayPal. The payment methods supported by Jackpot City include Apple Pay, Interac, credit cards, Instadebit, MuchBetter, etc.

  • Who is the owner of Jackpot City Casino Ontario?

    Cadtree Limited owns and operates Jackpot City Casino in Ontario. It’s part of the same company behind well-known brands like Betway and Spin Casino. They got their license to operate legally in Ontario in 2022.

  • How long does withdrawal take to be processed on Jackpot City?

    If you place withdrawals at Jackpot City Casino, it will take between 1 and 5 business days, depending on the payment method you choose. Payment methods such as E-wallets like MuchBetter or Idebit usually have faster processing times, and it takes within 1–2 days, while bank transfers and cards may take a bit longer than other payment methods. The verification that is required to process a withdrawal is what affects speed.

  • Is it safe to play live casino games on Jackpot City from Ontario?

    Playing live casino games on Jackpot City is considered to be safe if you're located in Ontario. The live dealer games offered are from trusted providers, which include Evolution Gaming and OnAir Entertainment, both of which are licensed by the Alcohol and Gaming Commission of Ontario (AGCO).

Ratings
Overall Rating
4.6/5
  • Trust & Fairness
    5/5
  • Games & Software
    5/5
  • Bonuses & Promotions
    4/5
  • Customer Support
    4.5/5
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